Web Orders Return Policy
Please get in touch via email if you have any queries regarding your order, or if it arrives damaged or if we have made a mistake. However if you simply want to return for a refund/ exchange, the following points are applicable:
How many days do I have to return a product?
Items may be returned up to 14 days after receiving your goods, in most cases, you can change your mind and get a full refund as per The Consumer Contracts Regulations 2013
Condition of returned items.
Any return is subject to the following conditions:
- Your item must be unused, with labels/swing tickets attached and in the same condition that you received it.
- Your item must be in the original packaging, unless there is a manufacturer defect.
- Your consumer Rights are not affected.*