Returns Policy

Web Orders Return Policy

Please get in touch via email if you have any queries regarding your order, or if it arrives damaged or if we have made a mistake. However if you simply want to return for a refund/ exchange, the following points are applicable:


How many days do I have to return a product?

Items may be returned up to 14 days after receiving your goods, in most cases, you can change your mind and get a full refund as per The Consumer Contracts Regulations 2013


Condition of returned items.

Any return is subject to the following conditions:

  • Your item must be unused, with labels/swing tickets attached  and in the same condition that you received it.
  • Your item must be in the original packaging, unless there is a manufacturer defect.
  • Your consumer Rights are not affected.*